ISE is committed to ensuring that its certification exams are respected and valued in the marketplace. Accordingly, ISE takes appropriate measures to ensure that the integrity of its exams are not compromised and also holds Certiport Authorized Testing Centers (CATCs) accountable for taking appropriate steps to prevent and detect fraud and exam security breaches.
ISE conducts periodic data forensics to identify patterns of aberrance in exam results that help detect cheating or content piracy. For example, forensic indicators such as types of responses, latency, pass rates and retakes may reveal patterns of cheating, collusion or piracy. However, prevention and early detection are critical elements that require the close cooperation of its CATCs.
Therefore, in addition to relying on its CATCs to provide industry standard monitoring during testing, ISE requires its CATCs to ensure an appropriate physical testing environment, and that administrators and proctors are sufficiently trained to provide good quality oversight of testing.
Administrators and proctors who observe violations of rules or suspect a testing security breach must immediately contact ISE Customer Service (or ISE’s Authorized Partner Representative). It is very important to document all relevant facts supporting the alleged breach. Reports should include date, time and location of the incident, name of Test Candidate, name and version of exam taken.
Test candidates, proctors and administrators must adhere and/or enforce all of the following policies when taking or administering an exam at a Certiport Authorized Testing Center.
Note: In certain circumstances, the computer on which a test candidate is taking the exam may stop responding, or produce an error condition in which continuation of the exam would not be possible. If a test candidate experiences this or any other computer interruption (e.g. power outage), they must notify the Certiport Authorized Testing Center (CATC) administrator and/or proctor immediately to restart the exam. When the computer is restarted and/or the error condition resolved, the proctor will launch the software again and the test candidate will choose the “In-Progress” exam, which on most exams will return them to the point at which the interruption occurred. On applicable exams, the software will retain the exam progress and time remaining up to the point of termination, as long as the exam is resumed on the same computer in which it was started.
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